FAQ

Are the needles sterilized?
All needles come in a sterilized package, one use only and disposable.

Does Acupuncture relieve symptoms only?
Acupuncture treats the signs and symptoms of a disease as well as the underlying cause. You will
experience relief from pain and symptoms, but our main aim is to treat the root of the disorder in
order to eliminate the cause of the illness and prevent future symptoms caused by the same
underlying root.

Can I claim from my private health fund?
Yes, all private health funds give a rebate on Acupuncture treatments and some as well on Chinese
herbal consultation.

Is Acupuncture safe during pregnancy?
Yes, acupuncture is a safe and highly effective therapy during pregnancy, as long as the practitioner
is trained in the care of pregnant women. We do not advise any pregnant women to be treated with
‘Dry Needling’, as these practitioners have not received adequate training in the care of pregnant
women.

Can pregnant women take Chinese herbs?
Yes, as long as prescribed by an accredited Chinese Herbal practitioner. Chinese Herbs are highly
recommended to aid in the recovery after birth.

How are Chinese herbs taken?
The traditional way is in a decoction, but we only prescribe them in pills or granules.

Do you use endangered animals as Herbal Medicine?
Absolutely not. The sale of any endangered animal product is strictly prohibited. Approximately 95%
of all the herbal ingredients we use are plant origin, there are a few herbs which have animal origins
but we aim to always use plant alternatives. If an ingredient of animal origin is deemed appropriate,
we will discuss this with the patient before prescribing.

How much does the consultation cost?
We do our best to keep consultations affordable so that everyone is able to access treatment when
they need it.

Standard Initial Consultation – $90
Initial Consultation (Extra Time) – $150
Standard Consultation – $80
Concession (Pensioner & Under 18s) – $70

If you have numerous or complex health issues to discuss a long initial consultation will enable us to be thorough in understanding your health condition and constructing a treatment plan.

Bookings can be made online here

What happens if I can’t make it to my appointment?
We understand that sometimes it can be difficult to keep your appointment. To be fair to us and
other patients who may be in need of appointments, we request that you give us at least 24 hours
notice if you need to change or cancel your appointment. If you cancel or change your appointment
with less than 24 hours notice you may be charged a late cancellation fee. If you miss an
appointment you may be charged the full consultation fee.

Is Acupuncture the same as Dry Needling?
Acupuncturist is a protected title, only qualified professionals who are registered with AHPRA can
call themselves by this title. Dry Needling is the practice of acupuncture needling without sufficient
qualification to use the title of Acupuncturist. We recommend, for your own safety, to only receive
needling from a registered and qualified Acupuncturist.